5-Part Welcome Package
400% up to $3,915 + 350 FS
No promo code needed
Wagering
40× bonus; 35× free spin wins
Max bet during wagering
$8 per round
Min deposit
$20 AUD
Max FS withdrawal
$165 AUD

Contact Rioace Casino

If you need help with your Rioace Casino account or have a question about our services, please contact support@rioacecasino.click. Our support team aims to provide clear, useful assistance and will review your request as soon as possible.

Rioace Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/112/0974, with SSL encryption and eCOGRA-audited games protecting every player account.

5-Part Welcome Package400% up to $3,915 + 350 FS

  1. OperatorFortuna Games N.V. / Altacore N.V.
  2. Established2024-2025
  3. Game library10,000+ titles from 100+ providers
  4. Withdrawal speedUp to 48 hrs crypto; 1-3 days bank transfer

How to get in touch

For assistance, send an email to support@rioacecasino.click. Email is the best way to provide the details needed to review your question. Please use the email address linked to your account where possible, particularly when asking about account access, verification, deposits or withdrawals.

You can contact support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related concerns
  • Bonus terms or questions about promotional conditions
  • Technical problems affecting the website or your account
  • Responsible gambling requests or concerns about your play

Messages are usually answered within 24 hours, although the time required may vary depending on the nature and detail of your request.

What to include in your email

When contacting support by email, include enough information for the team to understand the issue without unnecessary follow-up. Please include your account email address or username, a short description of the problem, and any relevant dates or transaction details that you can safely provide.

  • Your account email address or username
  • A clear, short description of the issue
  • Relevant screenshots, if they help explain the problem
  • Any error message or other useful information

Do not send passwords, payment card numbers or other sensitive security information by email. Providing clear details and screenshots where relevant can help support understand your request and respond faster.